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07-01-2022 09:57 PM - edited 07-01-2022 09:58 PM
My Laptop is showing Smart Charging is on but I am not able to find an option to turn it off . This feature is not allowing my battery to charge even a single percent . I have also tried to turn it off from the BIOS but there is no option there as well and the option for HP battery health management feature which exist before is also not present now . Please someone help me with the issue .
07-08-2022 12:29 PM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you need help with your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
Could you please share a screenshot of the error message where it says Smart Charging is ON?
Keep me posted.
I am an HP Employee
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