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HP Recommended
EliteBook 8470W
Microsoft Windows 10 (64-bit)

Is it possible to update the TPM 1.2 to TPM 2.0 on EliteBook8470W?   A condition required to update to windows 11

1 REPLY 1
HP Recommended

Hi:

 

Your TPM 1.2 hardware is too old to be upgraded to 2.0.

 

It seems from the list of HP notebooks supported for such an upgrade, you need to have an Intel 6th gen (Skylake) processor or newer to upgrade the firmware to v 2.0.

 

See this support document...

 

HP Desktops, Notebooks, and Workstations - HP TPM Configuration Utility With Windows 10 Anniversary ...

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