Hp 3d drive guard

[Ray2110]

Hello, I reset my hp pc and it contained some pre-installed software like hp 3d driveguard I would like to know if it is possible to have the link to reinstall this application on windows 11 thanks.

[Ric_ob]

Hey @Ray2110 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

[Ray2110]

Thank you, I have modified the message in English.

[Paul_Tikkanen · Accepted solution]

Hi, @Ray2110 

HP does not have any of that software available for download.

Perhaps if you check to see if your notebook is supported by the HP cloud recovery tool you can use that to create a bootable USB recovery drive that should reinstall Windows, the drivers and the software that originally came with your notebook.

Here is an info link for how to use the utility...you will need a 32 GB USB flash drive for this.

Ordinateurs grand public HP - Utilisation de l'outil HP Cloud Recovery sous Windows 11 et Windows 10...

[Ray2110]

If I quit the s mode will it be able to put me back in s mode because my pc was originally in s mode (windows 10s).

[Paul_Tikkanen]

You should be able to...

Switching out of S mode in Windows - Microsoft Support

[Ray2110]

Thanks for helping me, I did everything I had the applications pre-installed and the same version of my computer that I originally had but I still don't have these software:

[Paul_Tikkanen]

You're very welcome.

Sorry, that didn't work to restore all of the programs that came with your notebook.

Since those files are not included on the support page as separate downloads, I don't know of any way you will be able to get them again.

There is a 'coolsense-type' app you can get from the Microsoft Store which you can see if it works for your notebook:

HP Command Center - Microsoft Store Apps

[Ray2110]

Okay thank you, I think it was not preinstalled because in my memory there was no such software, and that I had Windows 10s so I think it reinstalled me everything because it gave me Windows 10s while I had left it thank you for all this is instructions.

[Paul_Tikkanen]

You're very welcome.

But as I wrote earlier, none of those programs are available for download on your notebook's support page for W10 or W11, so at one time they must have been included with the HP factory image that I was hoping the cloud recovery tool would 100% restore.

Ordinateur portable HP - 14s-d2000 (2D126AV) Téléchargements de logiciels et de pilotes | Assistance...