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HP Recommended
Microsoft Windows 10 (64-bit)

I need to find out what kind of batter do I have so I can buy a new one

 

1 REPLY 1
HP Recommended

Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/

Look for the part you need such as fan, cable, battery, etc..

Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.

You can also generate a battery report. Do it both before and after you get the new battery to ensure it is genuine.


you run the battery report by bringing up the administrator command window and running

powercfg/batteryreport


as shown below


After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems. Have you done a battery calibration?


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