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HP Recommended
HP Chromebook 11 G4 EE (ENERGY STAR)
Chrome OS

When I powered on my Chromebook the mouse cursor was gone and I can't get it to come back. I followed all the troubleshooting tips I could find and nothing works. I can't get passed the login screen without the mouse cursor. Is there anything else I can do to fix this problem? Would a wireless or Bluetooth mouse work on it? 

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