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‎08-23-2024 04:59 PM

HP Recommended
Product: HP Pavilion X360

Hi, i have the HP Coolsense App and it opens, but when i click the 'on' option it doesnt do anything, and then i close it and when i enter to the app, again, its off.

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2 REPLIES 2

‎08-23-2024 11:44 PM

HP Recommended

@carlus 

 

What is your computer ? Does it support Cool sense ? To be able to use HP Cool sense , your machine MUST have hardware (sensor) to work with.

 

Regards.

BH
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‎08-24-2024 08:48 AM

HP Recommended

My laptop is a HP Pavilion x360 14-dh1011ns. The coolsense app was instaled and working, but it think it was when i updated to Windows 11 that it stopped working (the laptop was able to update with the microsoft app, i didn't used a cracker or something like that).

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