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Justinyg
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Hp Envy 15-AE065SA Backlit Keyboard Not Working

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Hp envy 15-ae065sa
Microsoft Windows 10 (64-bit)

hey my hard drive failed on my Hp envy 15-ae065sa so i had to replace it which i done so & installed fresh windows 10. after going through all the windows updates ect i went to put the backlit keyboard lights on by pressing F5 but nothing? is there a driver i need to get it working again? 

 

was working fine before i installed new windows on the new hard drive. 

 

i've checked bios an action keys are enabled

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Echo_Lake
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Message 2 of 2
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@Justinyg

Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

Let's the check the BIOS settings once again.

In the BIOS, select BIOS Setup or BIOS Setup Utility, and then use the arrow keys to navigate to the System Configuration tab. Make sure to enable Action Keys Mode, if it is not enabled already.

NOTE: Your BIOS version and screens might vary.

Action Keys Mode shown as Disabled

You could try one of the following methods depending on your model, to turn the backlit keyboard on or off.

  • If the spacebar has a keyboard icon on the left side, press and hold the Function key (Fn) and then tap the space bar one time.

  • Press the F12 key.

  • Press the F5 key.

  • Press the special key dedicated to turning the backlight on and off.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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