-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Hp Envy 15-AE065SA Backlit Keyboard Not Working

Create an account on the HP Community to personalize your profile and ask a question
04-07-2019 03:29 PM
hey my hard drive failed on my Hp envy 15-ae065sa so i had to replace it which i done so & installed fresh windows 10. after going through all the windows updates ect i went to put the backlit keyboard lights on by pressing F5 but nothing? is there a driver i need to get it working again?
was working fine before i installed new windows on the new hard drive.
i've checked bios an action keys are enabled
04-08-2019 04:51 PM
Thank you for posting on the HP Support Community.
I have a few troubleshooting steps we could try to fix the issue:
Let's the check the BIOS settings once again.
In the BIOS, select BIOS Setup or BIOS Setup Utility, and then use the arrow keys to navigate to the System Configuration tab. Make sure to enable Action Keys Mode, if it is not enabled already.
NOTE: Your BIOS version and screens might vary.
You could try one of the following methods depending on your model, to turn the backlit keyboard on or off.
-
If the spacebar has a keyboard icon on the left side, press and hold the Function key (Fn) and then tap the space bar one time.
-
Press the F12 key.
-
Press the F5 key.
-
Press the special key dedicated to turning the backlight on and off.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee