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‎05-27-2025 02:25 PM

HP Recommended
Product: HP Pavilion x360 - 14-cd0055tx
Operating System: Microsoft Windows 11

Hey I have recently upgraded my optane memory to SSD, which required a fresh install windows on SSD now the challenge is I am unable to use fingerprint as a login method, as windows is not detecting the same. I have already tried HP Support assistant method to update the drivers, but it didn't helped.

Kindly assist in getting back the drivers for the Fingerprint sensor

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1 REPLY 1

‎05-27-2025 02:34 PM

HP Recommended

Hi:

 

There are no W11 drivers for your notebook, so the only suggestion I can offer would be to install the latest W10 Synaptics Fingerprint Sensor Driver from your notebook's support page, which is this one:

 

5.5.11.1093

 

sp104433.exe

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