-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Hp Pavillion X360 12 Cd-0055tx, Fingerprint not detectable

Create an account on the HP Community to personalize your profile and ask a question
05-27-2025 02:25 PM
Hey I have recently upgraded my optane memory to SSD, which required a fresh install windows on SSD now the challenge is I am unable to use fingerprint as a login method, as windows is not detecting the same. I have already tried HP Support assistant method to update the drivers, but it didn't helped.
Kindly assist in getting back the drivers for the Fingerprint sensor
05-27-2025 02:34 PM
Hi:
There are no W11 drivers for your notebook, so the only suggestion I can offer would be to install the latest W10 Synaptics Fingerprint Sensor Driver from your notebook's support page, which is this one:
5.5.11.1093