Hp Quick Launch Buttons make my browser freeze up

[Brenniegirl]

When a browser is open and I use the quick launch volume control, the volume window that pops up makes my browser freeze up for a second. When on the desktop it works just fine. This happens for firefox and chrome. IE has no problems with this.

[Jeet_singh]

Hi @Brenniegirl,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

As I understand you are having an issue with HP Quick launch buttons making the browser freeze. Don't worry as I have a few steps to help you get through this concern,

For starters, Please remove the quick launch buttons and then reinstall it by clicking here

I would suggest please update the BIOS on your PC and check if it helps.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

[Brenniegirl]

None of the suggestions worked for me. My problem went away when I upgraded to Windows 7.

[Jeet_singh · Accepted solution]

Hi @Brenniegirl,

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂

Regards,