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SharwinRaj
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Message 1 of 2
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Solved!

Hp Recovery Manager

‎01-26-2021 09:54 PM

HP Recommended
Product: X9K33PA#UUF
Operating System: Microsoft Windows 10 (64-bit)

Hello, I need help with my laptop. After installing anew hard drive on my computer most of my hp apps have been missing. after an issue with my computer. I have noticed that I need hp recovery manager to install all the apps In the computer. I would like some help to instal hp recovery manager onto my computer.

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WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post

‎01-26-2021 10:18 PM

HP Recommended

@SharwinRaj 

The HP apps came with the OS that was preloaded onto the HP laptop.  If you put in a new drive, that would be blank and not contain anything.  Thus, I'm presuming that you used Windows media obtained from Microsoft to install Windows to the new drive -- so of course, it would not contain any of the HP apps or drivers.

 

Adding HP Recovery Manager will do you no good because a new drive will not have the HP Recovery partition that it needs.  Also, you can not copy the HP Recovery partition from one drive to another, so even if you made a copy of it, you can not copy it onto the new drive and have it work.

 

And finally, HP does not provide the apps as downloads because they come preloaded with the OS.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,852 24,531 3,145 7,829
Message 2 of 2
Flag Post

‎01-26-2021 10:18 PM

HP Recommended

@SharwinRaj 

The HP apps came with the OS that was preloaded onto the HP laptop.  If you put in a new drive, that would be blank and not contain anything.  Thus, I'm presuming that you used Windows media obtained from Microsoft to install Windows to the new drive -- so of course, it would not contain any of the HP apps or drivers.

 

Adding HP Recovery Manager will do you no good because a new drive will not have the HP Recovery partition that it needs.  Also, you can not copy the HP Recovery partition from one drive to another, so even if you made a copy of it, you can not copy it onto the new drive and have it work.

 

And finally, HP does not provide the apps as downloads because they come preloaded with the OS.



I am a volunteer and I do not work for, nor represent, HP
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