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‎01-26-2022 04:36 AM

HP Recommended
Product: HP ENVY X360 - 13-ar0118au
Operating System: Microsoft Windows 11

hey all, 

 

My Model Name HP Envy x360 13 Support Assistant is not able to analyze the system and able to update drivers. Is it because my device is out of warranty or any other reasons?

 

I have tried uninstalling and downloading the software multiple times from various sites but none working.

 

Kinldy help, 

Thanks in advance

Category:
1 REPLY 1

‎01-26-2022 10:00 AM

HP Recommended

@itsniteshh 

 

Welcome to the HP User Community.

 

The result is not due to the computer being out of warranty.

 

The HP Support Assistant cannot find any updates because this computer is not supported in Windows 11.

 

Reference

Software and drivers for HP ENVY X360 - 13-ar0118au 

 

Run Windows Update for any software and drivers available for your version of Windows.

 

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY X360 - 13-ar0118au 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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