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01-26-2022 04:36 AM
hey all,
My Model Name HP Envy x360 13 Support Assistant is not able to analyze the system and able to update drivers. Is it because my device is out of warranty or any other reasons?
I have tried uninstalling and downloading the software multiple times from various sites but none working.
Kinldy help,
Thanks in advance
01-26-2022 10:00 AM
Welcome to the HP User Community.
The result is not due to the computer being out of warranty.
The HP Support Assistant cannot find any updates because this computer is not supported in Windows 11.
Reference
Software and drivers for HP ENVY X360 - 13-ar0118au
Run Windows Update for any software and drivers available for your version of Windows.
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