• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
15-ab115ng
Microsoft Windows 10 (64-bit)

Hi, 

 

 

 

It is two daysUnbenagggnnt.png that I get an error message at startup.

This App can't run on this PC

 

HP accelerometer

 

HP accelerometer doesn't work on this version of Windows. An updated app may be available.

 

Could someone please help me out?

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

 

@DavidPK wrote:

Download and install the version of HP 3D DriveGuard on the following link.

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 


DavidPK: I tried SP82228 as well as others you've recommended. But, it doesn't seem to resolve the conflict with Windows 10 since the "Creator's Update".

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.