• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-20-2024 10:35 PM

HP Recommended
  • Hi. Ifound my old HP compaq 615 in storage. How can I get all the latest upgrades or what latest software do I need to get it ready. I want to pass it on to my 8 year old. It has windows 7. Can I download windows 11 or do I need windows 10? It still works very well just the software is outdated. I can't even get Google when connected wifi but I can access YouTube. Please assist me as I'm not tech savvy at all.

Thank you 

Category:
1 REPLY 1

‎12-21-2024 06:28 AM - edited ‎12-21-2024 06:30 AM

HP Recommended

Hi:

 

Your notebook only has driver support for Windows XP, Windows Vista and Windows 7.

 

Below is the link to the driver support page.

 

Compaq 615 Notebook PC Software and Driver Downloads | HP® Support

 

The notebook cannot run W11 at all because the processors don't meet Microsoft's minimum W11 hardware requirements.

 

The notebook may be able to run W10, but you would have to pay for a W10 license and product key.

 

There's no free upgrade to W10 anymore.

 

I recommend that you download and install Microsoft Edge for W7 which is now the supported internet browser.

 

Download Microsoft Edge

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.