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‎07-26-2020 10:30 AM

HP Recommended
Product: Hp envy x360
Operating System: Microsoft Windows 10 (64-bit)

After updating my windows 10, hp coolsense does not appear in task bar, already uninstall and reinstall

5 REPLIES 5

‎07-28-2020 06:17 PM

HP Recommended

@Norenainaz

 

I reviewed your post and I understand that HP coolSense doesn’t appear on the taskbar.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to access HP CoolSense from the start menu?

 

I would like to inform you that you can pin HP CoolSense to the taskbar if the application is installed on your computer.

 

If you are unable to find the application on the computer then download and install it from the below link and check.

 

http://ftp.hp.com/pub/softpaq/sp67501-68000/sp67743.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎07-29-2020 05:47 AM

HP Recommended

Hi, i already did that but nothing works...i already uninstall and reinstall and restart the system, still the problem persist. i can find the hp coolsense in apps and features but not in tray/task bar/windows start menu/running program

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‎07-29-2020 04:18 PM

HP Recommended

@Norenainaz

 

Are you able to run the app from the start menu?

 

Cheers!

The_Fossette
I am an HP Employee

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‎07-29-2020 04:23 PM

HP Recommended

Hp coolsense is in apps and features but i can't find it in start menu/running program. I already update bios yesterday.

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‎07-30-2020 02:26 PM

HP Recommended

@Norenainaz

Thank you for posting back. 

 

I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

ECHO_LAKE
I am an HP Employee

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