@jithingeorge03
I reviewed your post and I understand that the computer is running very slow.
Don’t worry, I assure you I will try my best to get this sorted.
Can you move some of the data on the computer to an external hard drive?
Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107606.exe
Graphics: https://support.hp.com/us-en/drivers/selfservice/hp-15-di0000-laptop-pc-series/30990567/model/336794...
If you continue facing the issue, then perform a clean boot and check.
Here is how it is done.
- Click Start, and type msconfig.
- Select System Configuration from the search results.
- On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
- On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
- On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
- Close Task Manager.
- On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee