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HP Recommended
Microsoft Windows 11

Is it necessary to update Hp driver software 1.62.3534.0

and HP driver software 4.2.1737.0

Also,


Realtek 1.0.671.0

realtek 11.0.6000.311

Realtek 13.251.1134.212.

what do these drivers update do?

2 REPLIES 2
HP Recommended

I have the same questions, Terry. But, honestly, you're wasting your time here asking questions. HP is a lousy company and it's evidenced by the lack of quality customer service agents and even a customer retention policy.

You're much better off looking for answers to your questions on the internet than in HP forums.

HP Recommended

My experience so far has been that one or both of these two drivers (installed on my computer on Jan 4 2024) has caused my bluetooth HP Travel Mouse to unpair from my HP Elitebook every time I power down.  Very frustrating.  Please get this sorted out HP. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.