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‎07-31-2024 07:00 AM

HP Recommended
Product: HP 250 G8 Notebook PC (1T4J4AV)

Hey. Can someone help with the problem.

3 week old Hp laptop model. 15s-eq2825no.
So here is Win 11, the firmware is the latest and all updates from the Hp site and Windows Update installed, even from the Logitech site.

Here are 2 pieces of USB slots next to each other,

- I put a new Logitech M330 receiver in the second usb, this same mouse works flawlessly in the other laptop.
- then I put in the adjacent usb slot, USB hub tp-link model: UE330 with three usb and ethernet.

The mouse starts to freeze on the screen.

HP support said that there is no support for USB hub in this laptop ???
The device is not a cheap model 795 Eur. ( USD 861.41 ) Paid in Finland.

I have two other older and cheaper laptops, this HUB works on them too, same mouse m330 connected ?????

best regards esko.
from Helsinki.
Sorry for the Google translation.

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