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04-21-2019 04:01 PM
I’ve already formatted the c drive to install windows and it’s need to change partition type so I Try to get into BIOS. Don't know password. Tried several different password and
I got halt code 17972884
What is the administrator password?
Please help. Thank you!
04-22-2019 02:39 PM
Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now not permitted to assist customers with Admin or BIOS (i.e., Power On) password issues.
In fact, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
I am a volunteer and I do not work for, nor represent, HP
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