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- HP Community
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Create an account on the HP Community to personalize your profile and ask a question
11-16-2023 06:37 PM
I have two optional updates showing on my laptop on 11/16/23. They are HP software components 4.2.1698.0 and 1.61.3516.0
I need help finding some information about them, I do not know if I need to do these updates on my laptop
can anybody help me with these? Thanks
11-16-2023 08:03 PM
My machine has different components but I let it to update with Windows to have benefit from HP supports
Regards.
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12-01-2023 06:35 AM
I have the same update which have been installed. I don't know if they're the cause but ever since, my laptop has been incredibly slow and System and Service Host: Network Service tasks have really been thumping the CPU - as high as 50+% each on occasions.
According to Device Manager they are drivers for HP Application Enabling Services and HP Device Health Service respectively. I have no idea what either does or whether they're actually necessary to run the laptop. I'm going to investigate further and if they're just bloatware they'll be gone soon.