Hp store carepack redirecting me 3rd party

[rootakki14]

Hello, I own omen 2020 and i had 3 year warranty coverage now since my warranty about to expire i got notification on hp assistant to extend and there was link of carepack  https://www.hp.com/in-en/shop/hp-1-year-post-warranty-next-business-day-onsite-notebook-service-un08... 

And before buying i called hp technical support team to confirm they told me yes you can extend 1 more year and that sale team will call me 

but sale calls come from arm infoserve

(3rd party) and they send payment emails details from a 3rd party email  it looks soo fishy , why hp redirecting me to 3rd party when care pack available on hp store

[Irfan_06]

Hi @rootakki14,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are trying to extend the warranty on your HP device.

Am sorry to hear that the link is leading you to a 3rd party website and suggest you not to use that link.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support