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‎11-28-2021 03:35 AM

HP Recommended
Product: 250 G8 PC (1T4J6AV)
Operating System: Microsoft Windows 11

Buongiorno sul PC con Windows 11 ho installato la versione 135667 di Support Assistant sul sito Hp ho provato a riscaricare ora è la versione 136195ho provato a installare ma da errore Falled to extract Cab !     Come posso risolvere?  ·

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1 person had the same question
2 REPLIES 2

‎11-28-2021 05:40 AM

HP Recommended

Hi @Carlo1961 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP.
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‎11-28-2021 05:49 AM

HP Recommended

Hi, I have the same question, and error.

Thing is, I can't install the new version 9 of support assistant software because the sp136195.exe file fails to extract. Tried everything...see my other post if you will.

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