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‎10-10-2026 08:36 AM - edited ‎10-10-2026 08:58 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509W2AV)
Operating System: Microsoft Windows 11

I tried everything hp cloud recovery, reinstalling windows , uninstalling the driver and then letting the Windows install the driver itself. i have no shutter lock and  no lock button to lock the camera. Camera light would switch on or a second and then windows cannot find the camera error would appear. 

Hp pc hardware diagnostics show the camera is connected and working.

Also cannot find driver for camera anywhere. 

Driver id

USB/VID_0408&PID_5477&REV_005&MI_00

Please help

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