Hp x2 612 g1

[AhmedEidSaleh]

I have hp x2 612 g1 and when i open any browser to watch YouTube or Searching for any thing the lap begining lagging and i try everything instal new windows upgrade drivers no thing work so i instal furmark because i was think the problem from the gpu and when i run furmark the fps start with 12 fps for 15 second and go down to 3 fps and every thing go lagging until i close the program please some one help me and i apologize for my bad language english not my first language 

[ub6424]

Hello @AhmedEidSaleh 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

OS Name

Version

System Model

System Type

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Please report your results

[AhmedEidSaleh]

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
System Model HP Pro x2 612 G1
System Type x64-based PC
BIOS Version/Date Hewlett-Packard M83 Ver. 01.50, 24/02/2020

[ub6424]

Hello @AhmedEidSaleh 

(1) Has <HP Support Assistant> already updated all drivers?

(2) Download and install

HP PC Hardware Diagnostics UEFI

7.5.2.0 Rev.A

41.1 MB

Dec 20, 2019

Download

(3) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform all tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(4) Please report your results ( error messages, take pictures )

[AhmedEidSaleh]

First thank you for trying to help me

second i test every thing like you say and evey thing passed no error found i dont no what is the problem with this laptob

[ub6424]

Hello @AhmedEidSaleh 

as I wrote before:

(1) Has <HP Support Assistant> already updated all drivers?

Kind regards