I Can't update my laptops drivers and BIOS.

[User20220901]

I checked my system info via the hp app, and it shows I have old f.40 bios while there is a new f.60.

it won't show up in windows updates, and I tried to install it manually, but it just greyed out the install button for updating this device in the setup

my version:

[User20220901]

Oh,  worse it says F.40 in version but the date shows it is F.32  in the logs .

[User20220901]

should i just use a flash drive to update the BIOS?

[ub6424]

Hello @User20220901 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> copy/paste to following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

(2) Please report your results

[User20220901]

OS Name Windows 10 Pro

Version 10.0.19044 B19044

System Model  HP Pavilion Gaming Laptop - 15-dk1035nr

System SKU 1H8C1UA

BIOS Version/Date

[User20220901]

BIOS Version/Date

Insyde F.40 (Date: 7/7/2022)

[ub6424]

Hello @User20220901 

(1) Download and install/update

HP PC Hardware Diagnostics UEFI

8.2.0.0 Rev.A

56.1 MB

Jun 30, 2021

Download

(2) Download file < sp141845.exe >

HP Notebook System BIOS Update (Intel Processors)

F.60 Rev.A

24.1 MB

Aug 10, 2022

Download

(3) Run file < sp141845.exe >

- Select "copy BIOS image to any file location (Advanced users)" and let utility copy files to <USB flash drive> ...

- Wait until the process is completed successfully and then exit the utility.

Example screenshot

(4) BIOS update

- Shutdown computer and wait five seconds

- Power on the computer and then immediately press the [ESC] key repeatedly until the Startup Menu opens

- Press <F2>

- <HP PC Hardware Diagnostics UEFI> will be launched

- Select Firmware Management then BIOS Update

- Select BIOS Image To Apply and using file navigator apply bios file from <USB flash drive>

- BIOS update proccess should start and finish ... follow instructions

(5) Please report your results

[User20220901]

Is that safe? 

[User20220901]

i can't find Firmware update in UEFI settings 

[ub6424]

Hello @User20220901 please send pictures.