cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
6 3 0 0
Message 1 of 5
4,943
Flag Post

Solved!

I am trying to disable my touchpad...and can't...

HP Recommended
HP15 Notebook PC
Microsoft Windows 10 (64-bit)

 I have been trying to disable my touchpad...I never use it.  I have uninstalled Synaptics device multiple times...it is currently not installed.  I went to settings and went to "mouse and touchpad" and under "further options" I used to have something that at least temporarily stopped it...now that setting isn't available.  I read somewhere that holding the touchpad in the upper left corner for a few seconds would disable it...nope, didn't work.  I have tried various things I have read on internet, and nothing works. I am now hating using this computer...HELP please!!!

 

4 REPLIES 4
Highlighted
HP Support Agent
HP Support Agent
12,746 12,733 829 1,507
Message 2 of 5
Flag Post
HP Recommended

@Bo-barb

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP 15 Notebook PC and would like to disable the touchpad on it permanently. You have uninstalled Synaptics device and have disabled the touchpad from mouse and touchpad settings.  You held down the upper left corner of the touchpad and that didn't disable the touchpad either. I appreciate the steps you have performed and have certainly done a good job.

 

I would like to know the following information to assist you better:

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Ideally, you need to tap the upper left corner of the touchpad twice quickly to either enable it or disable it.

Please feel free to reply. I'll watch fro your response. Cheers! 🙂

Highlighted
Author
New member
6 3 0 0
Message 3 of 5
Flag Post
HP Recommended

OMG OMG OMG!!!  That's all I had to do, is tap the upper left hand corner quickly twice??? And it worked!!!  Thank you so much...I have spent hours trying to find a solution....thank you again!!

 

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
12,746 12,733 829 1,507
Message 4 of 5
Flag Post
HP Recommended

@Bo-barb

 

You're welcome. 🙂
 

I'm glad to know that the suggestion worked for you. Have a great day! 🙂

 

0 Kudos
Highlighted
New member
1 1 0 2
Message 5 of 5
Flag Post
HP Recommended

If the double tap left corner trick does not work for you and you are frustrated please try the following:

 

1. start button

2. type, "synaptic"

3. You should see an option for Synaptics TouchPad - CLICK IT

4. A window should open and if you look there should be a checkbox that says, "Disable touchpad when usb mouse attached."

 

That was the only thing that saved me after coming up empty for 2 hours of googling on my model (HP 15)

100% of the articles about going into settings and going through mouse settings were USELESS.

The forum was also useless.

 

I figured this out by realizing it was the synaptics driver and someone mentioned there was an app. It was already installed on my newly purchased laptop.

 

I am a programmer and prior to figuring this out everytime I would code my cursor would jump around mangling my code and making me as angry as a brooklyn boy can be....

 

REALLY HOPE IT HELPS EVEN ONE PERSON! 😄

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation