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HP ENVY - 17-u177cl
Microsoft Windows 10 (64-bit)

It just started after I had a crash, and it rebooted. I tried a couple of methods to fix it that I found on a Google search using Powershell, but couldn't get it to work. Any suggestions for me to try?

1 REPLY 1
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@RedFlagRU

 

Welcome to the HP Support Community.

 

This document should help you: https://docs.microsoft.com/en-us/troubleshoot/windows-client/shell-experience/fix-problems-in-window...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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