cancel
Showing results for 
Search instead for 
Did you mean: 
Sharath90
New member
2 1 0 0
Message 1 of 4
190
Flag Post

I am unable to open Omen Command Centre. It shows omenCommandCentreBackground.exe - Application err

HP Recommended
Hp Omen
Microsoft Windows 10 (64-bit)

The error is " The exception unknown software exception (0xe0434352) occurred in the application at location 0x00007FF8B5E9A719."  i have tried uninstalling and reinstalling the software several times.   

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 2 of 4
Flag Post
HP Recommended

@Sharath90 Welcome to HP Community!

 

I understand that you are unable to open the omen command center.

 

I suggest you first uninstall the software completely from the control panel > programs 

 

Next, run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

 

Then download the latest Omen Command Center from this Link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

0 Kudos
Sharath90
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

All actions done. Still the same error persists.

0 Kudos
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 4 of 4
Flag Post
HP Recommended

@Sharath90

 

I understand your concerns.

 

Please perform the system reset.

 

Windows 10 has a reset feature that repairs your computer by reinstalling the operating system. This feature is recommended for recovery because it reinstalls Windows 10 while either preserving your personal data and customizations or removing all your personal data.

You have a choice of two methods to reset your computer.

  • If Windows 10 loads correctly, see the section titled Perform a Windows 10 system reset in Windows in this document.

  • If Windows 10 does not start correctly, see the section titled Perform a Windows 10 system reset through Windows Recovery Environment in this document.

Have a nice day!!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation