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‎09-25-2024 12:47 PM - edited ‎09-25-2024 12:51 PM

HP Recommended
Product: victus by hp 15-fb2000

I started using Omen Gaming Hub and the program asked me to update its SDK, but a problem occurs and it asks me to download it manually from the browser, but when I open the link, a message appears that it is not found

The Link is Here 

Category:
1 REPLY 1

‎09-29-2024 04:55 AM

HP Recommended

Hi @Ma7m0ud,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're facing an issue with the OMEN Gaming Hub SDK update for your Victus by HP 15-fb2000 laptop, where the download link provided is broken or leads to a missing page.
 

Here are some steps you can try to resolve this:

1. Update OMEN Gaming Hub via Microsoft Store

  • Open the Microsoft Store on your laptop.
  • Search for OMEN Gaming Hub.
  • Check if there's an update available for the app and install it. Sometimes the SDK update comes bundled with the app's update.

2. Reinstall OMEN Gaming Hub

  • Uninstall the current version of OMEN Gaming Hub:
    • Go to Settings > Apps > Installed apps.
    • Locate OMEN Gaming Hub, then click Uninstall.
  • After uninstalling, reinstall it from the Microsoft Store or directly from the HP Support website.

3. HP Support Website for SDK

  • Visit the HP Support page for OMEN Gaming Hub.
  • Search for OMEN Gaming Hub in the drivers and software section for your specific laptop model (Victus by HP 15-fb2000).
  • Check if the SDK or the Gaming Hub software is available for manual download.

4. Clear Cache and Retry Browser Download

  • If you're still being directed to a broken link:
    • Clear your browser cache.
    • Try opening the download link in a different browser or on a different device.

5. Check for Windows Updates

  • Ensure your Windows operating system is fully up to date.
  • Go to Settings > Windows Update and install any pending updates. Sometimes SDK issues can be resolved with the latest system patches.

Refer to this document: Victus by HP 15.6 inch Gaming Laptop 15-fb2000 User manual

 HP PCs - OMEN Gaming Hub


 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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