I can't download HP Jumpstarts from the microsoft store

[Faron_M]

Hi, I've been trying to download the HP Jumpstart app from the microsoft store and I just keep getting an error saying it couldn't download. If anyone knows how to fix this error and could help me please help. Thank You

[IT_WinSec]

Hello @Faron_M 

JumpStart is not really an important or must-have application. You can read and see more about it here >> https://support.hp.com/hk-en/document/c05241398

You can try downloading it directly from HP if you want to:

>> http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80948.exe

>> https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81625.exe

[IT_WinSec]

With regards to the Windows Store, you may check these to troubleshoot it:

Go to Start , type and open Control Panel >> Region

Change your Region to United States of America (USA).

Set your language to USA English.

Save the changes.

You can run this Microsoft program as automatic Windows Store and Windows Modern apps troubleshooter:

>> http://go.microsoft.com/fwlink/?LinkId=268423

>> http://aka.ms/diag_apps10

- Try WSReset tool >> here is how to do it >>  http://www.thewindowsclub.com/reset-windows-store-cache

or some other steps you could try as general troubleshooting - usually helps - link above.

- If the above didn't help and was performed, here are some other things to consider:

>> http://blogs.technet.com/b/ouc1too/archive/2013/10/19/windows-app-store-doesn-t-load-after-8-1-up...

>> http://www.thewindowsclub.com/windows-10-store-not-working

Hope this helps. Let me know how it goes