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Dark-Skies
New member
1 0 0 0
Message 1 of 25
6,100
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I cannot stop HP Software and Drivers Update popup message.

HP Recommended
HP Pavilion - 15-ec1000na
Microsoft Windows 10 (64-bit)

The HP Software and Driver Update popup continually appears - like every half hour or so.
I've set the schedule to never.  It doesn't  make any difference.  It's really quite annoying now.
Everything IS up to date.  I've only just bought the machine, set it up, and run all updates.
How can I force it to stop?

24 REPLIES 24
maa_
Level 2
3 3 0 19
Message 2 of 25
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HP Recommended

same problem. Not much help and support here, I see.

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maa_
Level 2
3 3 0 19
Message 3 of 25
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HP Recommended

10 people (at least). very annoying problem. perhaps uninstalling all hp apps may stop it. If HP support actually reads this, they may answer our question.

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Matthew47
Level 1
1 1 0 3
Message 4 of 25
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HP Recommended

Is there any update in this? was it the result of a recent update? how do I stop it? 

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Gman_20
Level 1
1 1 0 4
Message 5 of 25
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HP Recommended

+1

 

Also not-so-patiently waiting for this to be fixed.

 

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maa_
Level 2
3 3 0 19
Message 6 of 25
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HP Recommended

Got a new popup 2 days ago, with opt out for update check.  Success! Thanks HP.

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macmike1000
Level 2
7 7 0 14
Message 7 of 25
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HP Recommended

Yeah, mine pops up about every hour. HP printer software a mess too...now this. I doubt if I'll ever buy another HP product again. Gets to you after awhile.

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macmike1000
Level 2
7 7 0 14
Message 8 of 25
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HP Recommended

Well no one sent me a thing. Still get these annoying pop ups for Software & Drivers.

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macmike1000
Level 2
7 7 0 14
Message 9 of 25
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HP Recommended

Can't get rid of the Software and Driver update splash window every hour. Driving me nuts!!!!!

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Mudcrab
Level 1
1 1 0 5
Message 10 of 25
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HP Recommended

I have the same problem and others too, with my new HP device. Quite disappointed compared with the samsung ultrabook I've had for 7 years without a single issue. Please HP, is there a fix for this problem?

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