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‎06-18-2020 11:21 AM

HP Recommended
Product: HP ENVY x360

I deleted my webcam trying to fix the <NoCamerasAttachedIssue>. I don't know how to reinstall it. 

 

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4 REPLIES 4

‎06-19-2020 01:19 AM

HP Recommended

Hello

 

check in Device Manager

 

if you have a "USB Boot" device instead of the camera, check the Hardware ID of this device.

 

if it's VID 0BDA PID 5852

 

you must update the firmware of the camera

 

bye

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‎06-19-2020 09:52 AM

HP Recommended

where do I find the "USB Boot"?

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‎06-19-2020 10:21 AM - edited ‎06-19-2020 10:22 AM

HP Recommended

Hello

 

Start "Device Manager"

 

you will get a windows like this:

Device manager usb boot.png

 

if have USB Boot under Camera, then you have to check is Hardware ID match what I wrote.

 

bye

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‎06-19-2020 01:57 PM

HP Recommended

I don't have it in the device manager.

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