I do not get the same results as the HP system says I am to do in Step8. I see the need for a recove

[Micro101]

My laptop is asking for a recovery key in step8. But the HP  SAYS a different thing? Someone sent me two sets of recovery codes that both did not work. If this is so important it should have been issued upon sales of laptop. But what I am sensing is a way to make more money for HP. It's a horrible way to do business and HP Can go to it's Richy rich customers I am not them. I really do not think HP Was trying to keep this being the third laptop I have purchased in 15 years. Now I know why Chromebook is selling like fire at least Google was honest about it.

[Treeko]

Hi @Micro101 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing Bitlocker issues with HP laptop.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Note: Do not share any of your personal information such as serial, phone number, email ID, or keys, password etc.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support