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‎09-14-2022 05:34 PM

HP Recommended
Product: OMEN by HP - 15-dc0020nr
Operating System: Microsoft Windows 11

I don't know how to turn on my fans. The fan control doesn't appear in Omen Gaming Hub and I don't have Omen control panel.

I'm not the smartest, so if you do know how to turn on fans, explain it like how you would to a child.

Category:
3 REPLIES 3

‎09-14-2022 09:59 PM

HP Recommended

Hello @Lilkitten 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Download and install / update

HP Consumer Desktop / Notebook PC ME Firmware Update

04 Rev.A2.7 MBJul 25, 2018Download

 

(2) Let BIOS be installed until it's completely done !

(3) Reboot

(4) Download and install

Intel Dynamic Platform and Thermal Framework Client Driver

8.4.10500.5526 Rev.A8.0 MBMay 17, 2018Download

OMEN Gaming Hub SDK Package

1.0.32 Rev.A41.1 MBDec 2, 2020Download

 

(5) Test your notebook

(6) Please report your results

 

Information:

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

    • An available BIOS update resolves a specific issue or improves computer performance.
    • The current BIOS does not support a hardware component or a Windows upgrade.
    • HP Support recommends installing a specific BIOS update.

"

 

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‎09-16-2022 09:10 PM - edited ‎09-16-2022 09:25 PM

HP Recommended

What was this supposed to do :c

What was I supposed to do after installing :c

It also made my device super hot :c (203 F /95 C)

Was this reply helpful? Yes No

‎09-17-2022 01:46 AM

HP Recommended

Hello @Lilkitten 

 

These are standard maintenance updates from <HP>, that's all.

 

Kind regards

Was this reply helpful? Yes No
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