-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- I don't see the driver

Create an account on the HP Community to personalize your profile and ask a question
12-24-2023 10:07 AM
I want to download drivers for my laptop, but when I go to my laptop (I spelled the model correctly, etc.) I don't see anything.
I used to be able to download drivers from the same link and the same model, now I can not, what could be the problem, help me
https://support.hp.com/us-en/drivers/hp-pavilion-15.6-inch-gaming-laptop-pc-15-dk2000/model/21003831...
an example of what I see
Solved! Go to Solution.
Accepted Solutions
12-24-2023 12:04 PM - edited 12-24-2023 12:05 PM
The link works fine for me.
I'll post the links to the major ones (chipset, audio, graphics, Wi-Fi, touchpad, card reader...)
Chipset drivers:
Intel Chipset Device Software
https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136086.exe
Intel Management Engine Interface (MEI) Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141099.exe
Intel Serial IO Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe
Intel Dynamic Tuning Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140307.exe
Graphics: I'll post both:
NVIDIA High-Definition (HD) Graphics Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141240.exe
Intel High-Definition (HD) Graphics Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141149.exe
Audio:
Realtek High-Definition (HD) Audio Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141111.exe
Keyboard, mouse, touchpad:
HP Wireless Button Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141277.exe
Intel Human Interface Device (HID) Event Filter Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140320.exe
Intel Gaussian and Neural Accelerator Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140319.exe
ELAN Precision Touchpad Filter Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140328.exe
Intel Serial IO Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe
Ethernet/Wi-Fi/Bluetooth:
I don't know what model Wi-Fi card your notebook has so, I have to post both model drivers:
Realtek Local Area Network (LAN) Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140327.exe
Intel WLAN Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141407.exe
Intel Bluetooth Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141152.exe
Realtek RTL8xxx Wireless LAN Drivers
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141278.exe
Realtek RTL8xxx Series Bluetooth Driver
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142110.exe
SD Card Reader:
Genesys Logic Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140325.exe
Software:
OMEN Gaming Hub SDK Package
https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150272.exe
That should help some.
Hopefully, HP will get these support pages fixed.
Many of the support pages are not working for several different model PC's.
12-24-2023 11:14 AM
Hi:
You should be able to get the drivers you need from this link:
HP Pavilion 15.6 inch Gaming Laptop PC 15-dk2000 Software and Driver Downloads | HP® Support
12-24-2023 12:04 PM - edited 12-24-2023 12:05 PM
The link works fine for me.
I'll post the links to the major ones (chipset, audio, graphics, Wi-Fi, touchpad, card reader...)
Chipset drivers:
Intel Chipset Device Software
https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136086.exe
Intel Management Engine Interface (MEI) Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141099.exe
Intel Serial IO Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe
Intel Dynamic Tuning Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140307.exe
Graphics: I'll post both:
NVIDIA High-Definition (HD) Graphics Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141240.exe
Intel High-Definition (HD) Graphics Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141149.exe
Audio:
Realtek High-Definition (HD) Audio Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141111.exe
Keyboard, mouse, touchpad:
HP Wireless Button Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141277.exe
Intel Human Interface Device (HID) Event Filter Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140320.exe
Intel Gaussian and Neural Accelerator Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140319.exe
ELAN Precision Touchpad Filter Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140328.exe
Intel Serial IO Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe
Ethernet/Wi-Fi/Bluetooth:
I don't know what model Wi-Fi card your notebook has so, I have to post both model drivers:
Realtek Local Area Network (LAN) Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140327.exe
Intel WLAN Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141407.exe
Intel Bluetooth Driver
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141152.exe
Realtek RTL8xxx Wireless LAN Drivers
https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141278.exe
Realtek RTL8xxx Series Bluetooth Driver
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142110.exe
SD Card Reader:
Genesys Logic Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140325.exe
Software:
OMEN Gaming Hub SDK Package
https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150272.exe
That should help some.
Hopefully, HP will get these support pages fixed.
Many of the support pages are not working for several different model PC's.