Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Gaming 15-dk2000 Laptop PC (2P1Z0AV)
Microsoft Windows 11

I want to download drivers for my laptop, but when I go to my laptop (I spelled the model correctly, etc.) I don't see anything.
I used to be able to download drivers from the same link and the same model, now I can not, what could be the problem, help me
https://support.hp.com/us-en/drivers/hp-pavilion-15.6-inch-gaming-laptop-pc-15-dk2000/model/21003831...

an example of what I see

tw1nkling__0-1703437549102.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The link works fine for me.

 

I'll post the links to the major ones (chipset, audio, graphics, Wi-Fi, touchpad, card reader...)

 

Chipset drivers:

 

Intel Chipset Device Software

 

https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136086.exe

 

Intel Management Engine Interface (MEI) Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141099.exe

 

Intel Serial IO Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe 

 

Intel Dynamic Tuning Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140307.exe

 

Graphics:  I'll post both:

 

NVIDIA High-Definition (HD) Graphics Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141240.exe

 

Intel High-Definition (HD) Graphics Driver 

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141149.exe

 

Audio:

 

Realtek High-Definition (HD) Audio Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141111.exe 

 

Keyboard, mouse, touchpad:

 

HP Wireless Button Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141277.exe

 

Intel Human Interface Device (HID) Event Filter Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140320.exe

 

Intel Gaussian and Neural Accelerator Driver

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140319.exe

 

ELAN Precision Touchpad Filter Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140328.exe 

 

Intel Serial IO Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe 

 

Ethernet/Wi-Fi/Bluetooth:

 

I don't know what model Wi-Fi card your notebook has so, I have to post both model drivers:

 

Realtek Local Area Network (LAN) Driver

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140327.exe

 

Intel WLAN Driver 

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141407.exe

 

Intel Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141152.exe

 

Realtek RTL8xxx Wireless LAN Drivers 

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141278.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142110.exe

 

SD Card Reader:

 

Genesys Logic Card Reader Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140325.exe 

 

Software:

 

OMEN Gaming Hub SDK Package 

 

https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150272.exe 

 

That should help some.

 

Hopefully, HP will get these support pages fixed.

 

Many of the support pages are not working for several different model PC's.

 

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You should be able to get the drivers you need from this link:

 

HP Pavilion 15.6 inch Gaming Laptop PC 15-dk2000 Software and Driver Downloads | HP® Support

HP Recommended

tw1nkling__0-1703443214262.png

I got an error on this link

HP Recommended

The link works fine for me.

 

I'll post the links to the major ones (chipset, audio, graphics, Wi-Fi, touchpad, card reader...)

 

Chipset drivers:

 

Intel Chipset Device Software

 

https://ftp.hp.com/pub/softpaq/sp136001-136500/sp136086.exe

 

Intel Management Engine Interface (MEI) Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141099.exe

 

Intel Serial IO Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe 

 

Intel Dynamic Tuning Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140307.exe

 

Graphics:  I'll post both:

 

NVIDIA High-Definition (HD) Graphics Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141240.exe

 

Intel High-Definition (HD) Graphics Driver 

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141149.exe

 

Audio:

 

Realtek High-Definition (HD) Audio Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141111.exe 

 

Keyboard, mouse, touchpad:

 

HP Wireless Button Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141277.exe

 

Intel Human Interface Device (HID) Event Filter Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140320.exe

 

Intel Gaussian and Neural Accelerator Driver

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140319.exe

 

ELAN Precision Touchpad Filter Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140328.exe 

 

Intel Serial IO Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140314.exe 

 

Ethernet/Wi-Fi/Bluetooth:

 

I don't know what model Wi-Fi card your notebook has so, I have to post both model drivers:

 

Realtek Local Area Network (LAN) Driver

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140327.exe

 

Intel WLAN Driver 

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141407.exe

 

Intel Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141152.exe

 

Realtek RTL8xxx Wireless LAN Drivers 

 

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141278.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142110.exe

 

SD Card Reader:

 

Genesys Logic Card Reader Driver 

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140325.exe 

 

Software:

 

OMEN Gaming Hub SDK Package 

 

https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150272.exe 

 

That should help some.

 

Hopefully, HP will get these support pages fixed.

 

Many of the support pages are not working for several different model PC's.

 

 

 

HP Recommended

thank you so much for your help.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.