cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
4 0 0 0
Message 1 of 2
111
Flag Post
HP Recommended

I get message: windows\system32\winload.exe the file is missing or has errors

2000-369 WM Notebook
Microsoft Windows 10 (32-bit)

Can I download the missing file in the "subject" box?

1 REPLY 1
Highlighted
Level 15
Level 15
22,430 22,373 2,048 4,893
Message 2 of 2
80
Flag Post
HP Recommended

I get message: windows\system32\winload.exe the file is missing or has errors

@Paul_Dempsey 

Basically -- NO.  That file is a composite, consisting of several different components all assembled together.  When you get this message, the most common problem is that this file has become corrupted -- and the most common reason for that is a failing hard drive.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below
HP Startup Menu.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation