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  Unable to understand what to do if I click eny f key it returns to the Startup repair page

1 REPLY 1
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@SakshiSingh1, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

Based on the image and your description, your HP Pavilion Laptop is stuck in a Startup Repair loop with error code 0xc0000001, and pressing any key just returns to the same screen. Here's how you can resolve this:

Step 1: Try Safe Mode

  1. On the Startup Settings screen, press F4 or 4 to select Enable Safe Mode.
  2. If it boots successfully:
    • Uninstall any recent updates or drivers.
    • Run a malware scan.
    • Use System Restore to revert to a working state.

If Safe Mode doesn’t work, move to Step 2.

 

Step 2: Use Recovery Media

You’ll need a USB recovery drive to repair Windows.

Option A: HP Recovery Media

Option B: Windows Installation Media

Steps:

  1. Boot from the USB (press Esc or F9 during startup to select boot device).
  2. Choose Repair your computer > Troubleshoot > Advanced options.
  3. Try:
    • Startup Repair
    • System Restore
    • Command Prompt: Runchkdsk /f   sfc /scannow

Step 3: Run HP Hardware Diagnostics

Check for hardware issues like faulty RAM or SSD:

If none of these steps help, please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 

 

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.