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HP Recommended
HP Notebook 15-ay041wm

I have a new HP notebook and can't get my yahoo email to sync. It gives me an error saying that my yahoo email needs updating. I have removed the email from the notebook and tried reinstalling several times. I tried entering my yahoo email as gmail and it will still give me the same error. I have changed the setting several times and changed them back. WHen I pull my email up it says there are no new emails.

I'm almost to the point of returning this.

Thanks

1 REPLY 1
HP Recommended

Hi! @SM_7, Thanks for stopping by HP forums!

I understand you have issues syncing yahoo email on your PC.

Don't worry I'd like to help you out.

Did you make any software or hardware changes on your PC?

Have you tried checking with different email accounts does the email sync?

Go to yahoo email account settings and enable the POP function and check if it helps. 

Go to yahoo email account settings and enable the POP function and check if it helps. 

Some accounts such as Yahoo, need an App Specific password, INSTEAD of your usual sign in password when setting up your account.
To create one on Yahoo for example; log in to your account through your browser as you normally would to check your mail.
Then click this link: 
https://login.yahoo.com/account/security/app-passwords/list
Click on Generate a Password, Name it something like Windows 10 Mail and highlight and copy (Cntrl+C) this password that is a series of 16 lower case letters.
Then, go to your mail app and paste this in as your new password for Yahoo.  I found it easier just to delete the already established Yahoo account through the settings gear icon in the lower left of your mail app and start over.
Again, use this app password only for your Windows 10 mail app's Yahoo account.  Your mail password remains the same.

Let me know if this helps!

Have a beautiful day ahead! :)​​​​​​​

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.