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HP Pavilion Gaming Laptop - 16-a0032dx
Microsoft Windows 10 (64-bit)

hi, my name is Bradley Powell. I have a HP pavilion gaming laptop 16–80032DX

 

hi my name is Bradley Powell. I have cerebral palsy and autism. I don’t really know what is going on with my laptop my laptop battery lasts fine but when I’m playing a game on battery, the computer will last fine and then other times the battery meter on the laptop said it was low battery so I went ahead and plugged it in to the charger so the laptop I turned on the and the battery meter said it was 67% charge and I thought that was weird because it said it was low battery and it’s at 67% charge usually a laptop will let you use the whole battery down to low battery and plug it in, but the way it’s acting it won’t let me use the battery very long so I don’t know what’s wrong I don’t know if it’s the adaptive battery optimizer protecting the battery when playing game mode or if it’s something wrong hardware wise that needs to be addressed and I rather not do a reinstall of Windows 10 unless necessary to try to fix this problem I don’t know what’s really happening with it. I’ve done all the troubleshooting steps. I even try to look up if drivers were up-to-date and you can’t update any drivers because all of them are up-to-date and the HP software says there’s no software needing an update so if you know, let me know I am desperately wanting to know what’s wrong with it so let me know. Thanks Bradley Powell.

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