-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- I have facing lots of problems on my ho i3 7th generation la...

Create an account on the HP Community to personalize your profile and ask a question
05-11-2020 12:52 PM
I am facing slow issues in my laptop and it's configuration is windows 10, 6th generation and i3 and windows 1909 version.. it's process very very slow I can't work anything please help me out of this problem asap..
05-11-2020 02:54 PM - edited 05-11-2020 02:57 PM
The specs of your machine is
https://support.hp.com/bg-en/document/c06179804
It only has
- Slow CPU: Intel® Core™ i3-7100U (2.4 GHz, 3 MB cache, 2 cores)
- Small amount of RAM: 4 GB DDR4-2133 SDRAM (1 x 4 GB)
- Slow HDD: 1 TB 5400 rpm SATA
Nothing you can do with the existing CPU. Two things you can upgrade to make it run faster to avoid system to page/swap out many times in a second to a very slow HDD.
1. RAM: it supports 16GB max. You can
(a) Add SAME existing 4GB to slot 2 to have 8GB or using
https://www.crucial.com/memory/ddr4/ct4g4sfs824a/ct12589960 (RAM will run at 2133MH)
(b) Install 8GB each to BOTH slots to have 16GB using
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct12589947 (RAM will run at 2133MHz)
2. Storage: you have 2 options
(a) Replace 1TB HDD with 1TB 2.5" SSD there are many around or you can use Crucial MX500, Samsung 860EVO .... for example
https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct12589959
(b) Add 1TB of M.2 NVMe SSD to your machine and keep existing HDD. You can use Crucial P1 series or Samsung 970EVO series or similar. For example
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
Now it is up to you to make decision.
My advise to you or any one who is looking for new machine: Please read the specs carefully before open your wallet and buy a right machine. Upgrading it later may cost more than buying the right machine in the first place.
Regards.
Note: If you do not have money right now to upgrade BOTH, please upgrade RAM first, this will reduce paging/swapping.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.