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‎08-07-2025 08:49 AM

HP Recommended

I have lost touchscreen ability for my HP Envy x360 2 in 1 laptop 15 ew0xxx. I can no longer see the touchscreen driver in Device Manager. Where can I download new ones?

 

kariua_0-1754578147628.png

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2025 08:53 AM

HP Recommended

Hi @kariua 

 

Install these drivers and reboot the laptop.

 

https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147016.exe

https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147013.exe

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

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3 REPLIES 3

‎08-07-2025 08:53 AM

HP Recommended

Hi @kariua 

 

Install these drivers and reboot the laptop.

 

https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147016.exe

https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147013.exe

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎08-07-2025 09:35 AM

HP Recommended

Thank you - I just run the diagnostics which reinstalled the drivers

1 person found this reply helpful
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‎08-07-2025 10:09 AM

HP Recommended

You're welcome, glad to help.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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