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‎06-07-2021 01:42 AM

HP Recommended
Product: Again HP Envy 4512
Operating System: Android 8.0 Oreo and older

This virtual agent in website or app sucks and doesn't help I want to talk to somebody might I love her back so you will not allow me to have a box to make it into multiple pages it's 3:45 in the morning and I bet everybody's asleep and we know that nobody at HP is working

1 REPLY 1

‎06-07-2021 10:33 AM

HP Recommended

@User06072021 

If, as you claim, your laptop is running Android, then you are out of luck -- as we do not provide Android support for devices that came with Windows preloaded.

 

As to problems, HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.

To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number. That link is not going to let you create a support ticket if your warranty has expired.

US contact link: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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