I haven't got my warranty status

[Karan0055]

Hello,  I bought my laptop about a month ago and haven't got any status of my warranty. I bought it from noon in UAE and it has a 1 year warranty which is by HP. On the day I bought it I checked the warranty status and it says unknown. today also it has same status (unknown). I checked on the HP website same it can't show there also. It just says estimated date after 1 year of the date of purchase which hasn't been updated. the start date by HP support assistance is 10-08-2022, however I have bought it in june . Can someone help? 

[sandytechy20]

@Karan0055

Welcome to the HP support community.

I understand that you want to update the warranty, I am glad to assist you.

You might have to raise a warranty dispute to update the warranty.

Here is the link:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[Karan0055]

I am not able to dispute my warranty. I can't see any option. I am not able to open my notebook 

[Karan0055]

Sorry for last message. I am not able to dispute. I can't open my notebook under my dashboard. It said an error occoured I tried to add it again but it says eneter a valid serial number.

[sandytechy20]

@Karan0055

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers