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- I keep getting a black box with CPU, GPU, VRAM information a...

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08-05-2021 08:44 PM
I have a Pavilion gaming laptop but I am not a gamer. This was the only laptop available during last year's lockdown because so many people had to update their systems to work from home. A black box with CPU, GPU, VRAM, and RAM information appears randomly on my screen. It overrides any other screens, does not move and has no close icon. It is frustrating because it covered all the icons at the bottom of the screen on Zoom, forcing me to move my task bar. How do I get rid of the black box?
08-05-2021 10:38 PM
Can I get a screen shot to see what it is ? Looks like it has a task on the Srat up procedurw
Regards.
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08-06-2021 01:50 AM
Ok, when ever it appears, please make a screen shot and post back
Regards.
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08-13-2021 06:36 PM
Dear Banhien,
I had to wait for the box to appear as it is very random. The box blocks anything on the bottom of the screen. Please let me know if the photo has appeared as I have not used this function before.