I lost the warranty card from the laptop

[4xysmile]

Hi,

Recently my notebook stopped botting and I discovered that I lost the warranty card. I have HP Envy 6-1154er, Warranty: 1y1y0y; Serial: [edited Serial Number by Moderator]; Product: C6F57EA#ACB.

Could you help me? I'm from Russia, Saint-Petersburg.

Thanx.

[george-p]

Hi @4xysmile ,

Thank you for visiting the HP Support Forums. I needed to edit your post and removed the Serial Number. In accordance with our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

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Thank you
George

[Sparkles1]

Hi 4xysmile,

Thank you for your reply.  I understand you are unable to boot your computer and you wanted to check the warranty.

Here is the  link to  Check your warranty status,

Please input your serial number and change the country to yours and click submit to display your results. If you believe the results to be in accurate, you can contact HP support for further assistance with that issue.

Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region .HP Technical Support Sitemap.

In the meantime this link may help.  Computer Does Not Start (Windows 😎.

[4xysmile]

The results look like little bit confusing for me. Because I bought the device on june 2013. Why the garantee started on oct 2012?

Look at this please:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/wc/results/?spf_p.tpst=wcMain&spf_p....

[Sparkles1]

Hi 4xysmile,

If you purchased your notebook in June 2013 the warranty will be 1 year from your date of purchase normally.  The notebook is put on the shelf for resale with 13 mos.  from date of manufacture, allowing for 1 month of shelf life.  If you purchase the product after that 1 month, you will need to register your notebook from your date of purchase, to have the warranty updated from your date of purchase .   HP does not know your exact date of purchase, until you have registered your product. If you do not register it,  HP can not  update it, and  the standard warranty will show.

HP registration.  The service is temporarily unavailable this morning, but should be back up later.

You can also contact HP support and ask them to assist you with getting the warranty updated from your date of purchase.

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap .

[Soumya712]

I have lost my warranty card,and i check my warranty which shows registration from 16 jul 2016 to 16 aug 2017.but i purchase the laptop on 30 oct 2016.and now i have some charging issue on my laptop it's not charging..and my warranty card is missing what should i do now.plz reply