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Vijay231
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I m not install java in my pc

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ay020TU
Microsoft Windows 10 (32-bit)

java install issue.JPG

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praveen196
HP Support Agent
HP Support Agent
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@Vijay231 Welcome to HP Community!

 

I understand that you are unable to install java software.

 

We suggest you to follow the below methods and check if it helps:

Method: 1

Disable the Proxy Settings. 

If this is the first time, you are trying to install Java on your Windows 10 computer, then follow these steps to disable the proxy settings.

1) Press “Windows Logo” + “R”, type “inetcpl.cpl” and press “Enter”.

2) Click the “Connections” tab, and then click “LAN settings”.

3) Uncheck the “Use a proxy server for your LAN” check box.

4) Click “Ok”.

After disabling the proxy settings, try downloading and installing Java and check if that help.

 

Method: 2

Temporarily disable the third party security program (If you have installed any). 

If you have installed a third party security program, then I request you to contact its technical support to temporarily disable the program and then try downloading and installing Java and check the issue.

 

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If you are using the online Java installer, then I would suggest you to try the offline installer package and check if that works. Often the offline package will install successfully while the online installer package encounters a problem.

 

Method: 3

Try Offline Installation of Java.

I would suggest you to download the offline installer package from the given link and then install it successfully. The link for downloading the Java Offline installer package is:  

http://www.java.com/en/download/windows_ie.jsp

 

For more information, you may also refer the article: “Download and Installing Java” from this link:  

http://www.java.com/en/download/help/troubleshoot_java.xml

 

As a reference, you may also check this link for other download errors with Java:

http://java.com/en/download/help/error_installshield.xml

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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