I'm trying to install Linux Mint (Ubuntu based) . Linux won't install because RST is detected.

[JHSimpson]

I have an HP Laptop 17-by0063cl, S/N xxxxxx, Prod # 4BW35UA#ABA.
I to am trying to install Linux Mint (Utuntu based). Linux won't install because it finds Intel RST active.
I had a hard drive failure a while back. When I replaced the drive I took the opportunity to try and disable RST in my BIOS. I did not find references regarding RST but I did break the RAID and that resulted in my new hard drive being listed as an ACHI drive in the BIOS. What am I missing? Linux still detects RST... I reinstalled Win 10 from the recovery disk set and it works fine.  I want to dual boot Win 10 and Lunix.
What am I doing wrong???

[Paul_Tikkanen]

I don't believe you can install Linux when your notebook has an Intel Optane M.2 memory chip.

The parts list indicates your PC came with a 2.5" mechanical hard drive which is accelerated by the 16 GB Intel Optane memory which is still active.

HP PartSurfer

SSD 16GB 2280 PCIe3x2 NVMe 3D XP

If you replaced the 2.5" mechanical hard drive with a 2.5" SSD you may want to consider disabling the Intel Optane memory in the RST software and removing it.

See the last two sections at the link below for how to disable the Intel Optane memory.

HP PCs - Installing and Using Intel Optane | HP® Support

Not all notebooks have the BIOS setting to disable the Intel Optane memory.

I would have removed the Intel Optane memory, not installed another 2.5" drive, and installed a much faster performing M.2 NVMe SSD for the operating system.

[JHSimpson]

Hi Paul.  Thanks very much for the timely reply.

When my hard drive failed I replaced it with a 2TB SSD.  When I installed it I went into the BIOS and broke the RAID so I would have two independent drive.  Bios lists the controller type for the SSD as ACHI for that drive.  I did not see a way to disable RST...  Currently my system shows 2 internal drives configured.

Is the RST chip located on the PCIE card that is also the 13.8gig memory card?

I checked out the info in the link you provided but it didn't really help. I guess my next move will be to go after the Ubuntu Linux community for some help.

Jim

[Paul_Tikkanen]

You're very welcome, Jim.

Since you found no way to disable the Intel Optane memory in the RST software, the only other suggestion I can offer would be to remove the 16 GB M.2 Optane memory and see if you can install Ubuntu that way  

The Optane uses RAID in order to combine with the SATA SSD to accelerate it. 

Since it's basically disconnected from the drive right now, it serves no purpose. 

[JHSimpson]

The RAID on my system is "broken" at the moment.  I have both drives mounted under windows as independent drives, just to see if I could.  My question: is the RST chip also on the PCIE Memory card or is it mounted on the motherboard?  I'm hoping that if a remove that card I will also remove the RST chip and solve my problem.

[Paul_Tikkanen]

I'm hoping that is the case. 

The only way to find out is to remove the see what happens. 

[JHSimpson]

OK.  I hear that.  I guess i will view the teardown an opportunity to increase my system memory too...

Thanks again for your responsiveness!  Have a great day!

[Paul_Tikkanen]

You're very welcome  

You have a great day too!

[JHSimpson]

Hi Paul,

I'm hold off reporting as Solution just yet.  Since I have to open the computer case again (did that to replace the hard drive) I figure I'll replace the Intel PCIe Gen4 card with a Western Digital WD_BLACK 2TB SN770 NVMe SSD Gen 4 Card. I was able to configure the Optane card SSD portion as a regular Windows hard drive.  That gives me hope that I will be able install the 2TB WD card in it's place and have it work fine.  Any thoughts on that???  I'm also going to install another 8GB of memory. 

If you agree about the 2TB drive install I'll go ahead with the project and test for results under Windows, then try the Linux Mint install again.  I'll post the results of all of that.

Jim

[Paul_Tikkanen]

Sounds good to me, Jim.

Just note that since the M 2 NVMe slot your PC has is PCIe Gen 3.0, the Gen 4.0 NVMe SSD will not run at its maximum advertised read/write speeds.

The maximum transfer speed you can get from a PCIe Gen 3.0 slot would be around 4,000 MBPS.