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‎11-29-2020 05:59 PM

HP Recommended
Product: Pavilion 360
Operating System: Microsoft Windows 10 (32-bit)

Can someone tell me how and or what to disable in my firewall settings to allow me to upload a specific player to my computer. When I try and install a" your connection isn't private " notification is displayed. I have disabled temporarily many firewall settings but it still won't allow it. Thank you 

3 REPLIES 3

‎11-30-2020 01:29 PM

HP Recommended

@Jon1313 

Sorry, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications.

For help with these issues, you have to contact the vendor of the application or their support forum.



I am a volunteer and I do not work for, nor represent, HP
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‎11-30-2020 03:16 PM

HP Recommended

My computer is an HP. Is it not the factory settings of my HP computer that are causing the problem for the upload? I went through the actual app manufacture, everything works on their end. It's my computer that stops it. Are you saying I need to contact windows to discuss my firewall? Thank you

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‎11-30-2020 05:58 PM

HP Recommended

@Jon1313 

You said "upload" -- but are you trying to download and install an app using a Browser? 

 

If that is the case, it is the Browser settings -- and if you are using Edge, that is an issue at it locks out lots of stuff.



I am a volunteer and I do not work for, nor represent, HP
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