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‎02-11-2019 01:46 PM - last edited on ‎02-11-2019 04:02 PM by Retired

HP Recommended
Product: Elitebook 8460p LC577EP#ABB
Operating System: Microsoft Windows 7 (64-bit)

Hi! I recently bought this comp from my company and they delivered it without OS. I installed Windows 7 64bit but now I have problems with drivers. Screen is blurry, no network connection... I wanted to download from hp pages but there are 3 graphics drivers, 15 network drivers... How should I know exactly which drivers I need? I tried with entering product number, serial number but there are still no less than 15 network drivers and 3 graphics drivers. Serial number is [edit]. I hope that you can help me...

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Accepted Solutions

‎02-11-2019 01:51 PM - edited ‎02-11-2019 01:52 PM

HP Recommended

Welcome to the HP Support Community  @aye-aye 

 

Use the Hardware ID's to help find the proper drivers.

 

How to Find Hardware ID:

 

https://www.wikihow.com/Find-Hardware-ID

 

REO

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2 REPLIES 2

‎02-11-2019 01:51 PM - edited ‎02-11-2019 01:52 PM

HP Recommended

Welcome to the HP Support Community  @aye-aye 

 

Use the Hardware ID's to help find the proper drivers.

 

How to Find Hardware ID:

 

https://www.wikihow.com/Find-Hardware-ID

 

REO

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‎02-14-2019 01:32 AM

HP Recommended

Thank you very much!

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