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‎02-12-2017 04:43 AM

HP Recommended
Product: ProBook 4530s
Operating System: Microsoft Windows 10 (64-bit)

All USB are not working, but power goes on

1 person had the same question
2 REPLIES 2

‎02-12-2017 05:23 AM

HP Recommended

 http://support.hp.com/us-en/document/c03430151  go there and all drivers are on there that you need. good luck please press best answer as well thanks. 🙂 

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‎02-12-2017 07:08 AM

HP Recommended

Hi:

 

You need this driver for the hardware ID you posted.

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. 

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

W10 should have installed the USB3 drivers.

 

The only suggestion I can offer for that, would be to see if the W7 USB 3 driver works...

 

This package contains the Renesas USB 3.0 driver. This driver is available for supported notebook models with supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54511.exe

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